At PRIME PEAK MARKETING LTD., your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, and billing details.

  • Usage Data: IP address, browser type, device info, time spent on pages, and referring URLs.

  • Communication Data: Any information you provide through forms, emails, or chats.

2. How We Use Your Information

  • Provide and maintain our services (CRM/ERP or others)
  • Process transactions and send related information
  • Improve website functionality and customer experience
  • Respond to inquiries and provide customer support
  • Send marketing communications (with your consent)

3. Sharing of Information

We do not sell or rent your information. We may share data with:

  • Service providers under strict confidentiality agreements
  • Legal authorities when required by law
  • Payment gateways for transaction processing

4. Data Security

We implement industry-standard security measures, including:

  • SSL encryption
  • Secure databases and restricted access controls

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or deletions
  • Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your user experience and track usage patterns. You can disable cookies in your browser settings.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.